These are the terms and conditions of sale of Riva (UK) Ltd. whose registered office is at Unit 11, Bridgeway Centre, Wrexham Industrial Estate, Wrexham, LL13 9QS,
United Kingdom. We recommend that you read this document carefully when you place your order. We reserve the right to make changes to these sale terms at any time.
You will be subject to the sale terms in force at the time you place your order with us.
Every order you place will be subject to acceptance in accordance with these terms and conditions. Once you place your order, we will send you an order
acknowledgement detailing the products you have ordered together with an order number and estimated delivery date. We reserve the right to cancel any order. It is your responsibility to inform us immediately if there are any errors in your order.
The price you pay for the product will be the price quoted and stated on your order acknowledgement. All prices exclude VAT. VAT will be charged where applicable at
the rate applying at the time of delivery. Our quotations lapse after 30 days (unless otherwise stated). From time to time, we may adjust the price of the product to reflect any increase in our costs of supplying the goods.
All delivery times quoted are estimates only.
If you accept delivery of the goods after the estimated delivery time it will be on the basis that you have no claim against us for delay (including indirect or consequential
loss or increase in the price of the goods).
We may deliver the goods in instalments. Each instalment is treated as a separate contract.
The goods are at your risk from the time of delivery.
Delivery takes place either at our premises (if you are collecting them or arranging the carriage) or at your premises or other specified delivery location (if we are arranging carriage).
You must inspect the goods on delivery. If any goods are damaged (or not delivered) you must write to us within three working days of delivery. You must give us (and any courier) a fair chance to inspect the damaged goods.
You are to pay us in cash or cleared funds before the goods are dispatched unless you have an approved credit account. If you have an approved credit account payment is due within 30 days of our invoice date unless otherwise agreed.
If you fail to pay us in full on the due date:
We may suspend or cancel future deliveries. We may cancel any discount offered to you.
You must pay us interest at the rate set under s.5A of the Late Payment of Commercial Debts (interest) Act 1998
1. Calculated (on a daily basis) from the date of our invoice until payment:
2. Compounded on the first day of each month
3. Before and after any judgement (unless a court ordered otherwise):
We may claim fixed sum compensation from you under s.5A of that act to cover our credit control overhead costs and
We may recover (under clause 6.9) the cost of taking legal action to make you pay.
If you have an approved credit account, we may withdraw it or reduce your credit limit or bring forward your due date for payment.
Until you pay all debts you may owe us:
1. All goods supplied by us remain our property
2. You must store them so that they are clearly identifiable as our property.
3. You must insure them (against the risks for which a prudent owner would insure them) and hold the policy on trust for us.
4. You may use those goods and sell them in the ordinary course of your business, but not if
a) we revoke that (by informing you in writing): or
b) you become insolvent.
You must inform us (in writing) immediately if you become insolvent. If your right to use and sell the goods ends you must allow us to remove the goods.
Despite our retention of title to the goods, we have the right to take legal proceedings to recover the price of goods supplied should you not pay by the due date.
Riva (UK) Ltd warrants the goods comply with their description detailed in our order acknowledgement and are free from material and craftsmanship defects at the time of delivery.
If we prepare the goods in accordance with your specifications or instructions:
1. You must ensure that the specifications or instructions are accurate; and
2. You must ensure that goods prepared in accordance with those specifications or instructions will be fit for the purpose for which you intend to use them.
This Product Guarantee does not apply to any defects or damage that result from: (a) normal wear and tear, misuse, abuse, negligence, accident or alteration; (b) improper
storage, handling, installation, use or maintenance; (c) any use of the Products that is not in accordance with these Terms or any instructions or guidelines provided by us
or agreed prior to manufacture.
Riva (UK) Ltd will not accept the return of goods from you unless by prior arrangement (upon agreement Riva will issue a goods return note which must be included with
your returned goods)
If the order is cancelled (for any reason) you are then to pay for all stock (finished or unfinished) we may then hold (or to which we are committed) for the order.
We may suspend or cancel the order, by written notice if:
You fail to pay us any money due (under the order or otherwise);
You become insolvent.
You fail to honour your obligations under these terms.
You may not cancel the order unless we agree in writing.
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